Privacy Policies

DualWin Consultoria Empresarial is committed to protecting the privacy and personal data of users who access our website and use our services. This Policy explains how we collect, use, store, and protect your information.

1. Information Collection

We may collect the following personal data:

Name, email, telephone number and company (when provided in contact forms);
Browsing information, such as IP address, browser type, pages accessed and visit time, through cookies;
Data provided in simulations, forms or service registrations.

2. Purpose of Data Use

The data collected is used to:

Contact the user who requested assistance;
Send requested content, proposals or communications;
Improve our services and personalize the website experience;
Analyze navigation metrics and website performance;
Comply with legal and regulatory obligations.

3. Data Sharing

DualWin does not sell, rent or share your data with third parties, except when necessary to:

Compliance with legal requirements;
Strategic partnerships strictly linked to the provision of services offered;
Processing via contracted tools (such as CRM platforms, email marketing, analytics), always in accordance with this policy.

4. Cookies

We use cookies to improve your browsing experience and collect website usage data. You can configure your browser to refuse or delete cookies at any time, but this may affect how certain features work.

5. Security

We adopt appropriate technical and organizational measures to protect personal data against loss, unauthorized access, misuse, alteration or improper disclosure.

6. Data Subject Rights

According to the LGPD, you have the right to:

Confirm the existence of processing of your data;
Access your personal data;
Correct incomplete, inaccurate or outdated data;
Request the deletion or anonymization of data;
Revoke consent at any time.

To exercise your rights, please send an email to: privacidade@dualwin.online

7. Changes to this Policy

This Policy may be updated at any time to reflect legal or operational changes. We recommend that users review this document periodically.

8. Contact

If you have any questions about this Policy or the processing of your data, please contact us:

📩 Email: privacy@dualwin.online